Privacy Policy

Privacy Policy

Last Updated: 12/1/2025

This Privacy Policy outlines how C-Care Lawn Services, C-Care University, C-Care

Eco-Line, and all affiliated entities, brands, and subsidiaries (collectively referred to as

the “Company,” “we,” “us,” or “our”) gather, utilize, disclose, and safeguard personal

information collected through our websites, applications, services, marketing efforts,

and offline interactions.

We are dedicated to operating lawfully, ethically, and transparently, fully complying with

all applicable federal, state, and local regulations.

1. Scope and Applicability

This Policy applies to:

● Website visitors

● Customers and clients (residential, commercial, municipal)

● Training participants and students

● Vendors, partners, contractors

● Job applicants and employees

● It does not apply to information collected by third parties not under our control.

2. Information We Collect

We collect information only when necessary for legitimate business purposes.

2.1 Personal Information

May include:

● Name, address, email, phone number

● Billing and payment information

● Government‑issued identifiers only when legally required (e.g., tax forms,

employment verification)

● Business information for commercial clients

2.2 Technical & Usage Data

● IP address, browser type, device identifiers

● Website interaction data via cookies or analytics tools

2.3 Employment & Training Data

● Background information (where legally permitted)

● Certifications, licenses, and training records

3. Lawful Basis for Processing

We process information based on one or more of the following:

● Contractual necessity

● Legal obligation

● Legitimate business interests

● Explicit consent (where required)

● We do not collect or process data for unlawful, deceptive, or unethical purposes.

4. How We Use Information

We use information solely to:

● Deliver and manage services

● Process payments and invoices

● Comply with legal and regulatory requirements

● Provide training, certification, and workforce development

● Improve service quality and safety

● Communicate operational updates

We do not:

● Sell personal data

● Engage in data brokering

● Participate in surveillance, profiling, or illicit tracking5. Data Sharing & Disclosure

We may share information only with:

● Payment processors

● Legal, accounting, and compliance advisors

● Government authorities, when legally required

● Vendors under binding confidentiality agreements

We do not participate in or facilitate:

● Money laundering

● Fraud

● Bribery or corruption

● Data exploitation

● Unlawful monitoring or intelligence gathering

6. Data Security

We implement administrative, technical, and physical safeguards, including:

● Access controls

● Encryption where appropriate

● Vendor due diligence

● Secure document retention practices

● No system is 100% secure; however, we take reasonable steps to prevent unauthorized

access or misuse.

7. Data Retention

We retain information only for as long as:

● Required by Law

● Necessary to fulfill contractual obligations

● Needed for legitimate business purposes

● Data is securely deleted or anonymized thereafter.

8. Your Rights

● Depending on the jurisdiction, you may have rights to:

● Access your data

● Request correction or deletion

● Opt out of non‑essential communications

● Withdraw consent

● Requests must be submitted in writing to: [[email protected]]

9. Compliance with Laws

We comply with, where applicable:

● FTC regulations

● State privacy laws (including CCPA/CPRA where applicable)

● Employment and labor laws

● Environmental, safety, and procurement regulations

10. SMS & Text Messaging Communications

If you choose to opt in to receive SMS or text messages from C-Care Lawn Services, C-Care University, C-Care Eco-Line, or affiliated entities, we may send you messages related to:

● Service updates and scheduling
● Appointment reminders
● Account notifications
● Training or certification updates
● Promotional or informational messages (where permitted)

SMS Opt-In

● SMS consent is obtained through web forms, written agreements, verbal consent, or other lawful opt-in methods
● Consent to receive SMS messages is not a condition of purchase
● Message frequency may vary

SMS Opt-Out

You may opt out at any time by replying STOP to any SMS message.
You may also contact us at [email protected] to update your communication preferences.

Message and data rates may apply depending on your mobile carrier.


12. Mobile Information Sharing

We respect your mobile privacy.

● Mobile information will not be shared, sold, rented, or disclosed to third parties for marketing or promotional purposes
● Mobile data is used solely to deliver services, provide requested communications, and support business operations
● Any service providers that process mobile data on our behalf are bound by strict confidentiality and data protection agreements

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes under any circumstances.

This Privacy Policy applies to all communication channels, including SMS, MMS, voice calls, email, and web-based interactions.

Policy Updates

We reserve the right to update this Policy. Material changes will be posted with an

updated effective date.

Contact Information: [C-Care Lawn Services LLC] [1950 S Rochester Rd, Rochester

Hills, MI 48307